Edwardian Hotels London

"We have a good partnership with CLEAN over the years we’ve built up great relationships with the team. They can cater to very bespoke needs for instance we’ve just entered into a pool stock of 350 thread count linen which is unheard of in the industry, something no other company out there will do." Cesaltina De Andrade, Group Housekeeping Manager - Edwardian Hotels London

Operating under the Radisson Blu hotel brand, Edwardian Hotels London live and breathe luxury hotels. Their single ambition is to deliver one thing; a truly exceptional experience for their guests.

Edwardian Hotels London

Radisson Blu Edwardian Hotels are four and five star luxury hotels in beautiful locations within London, Manchester and Heathrow. Each Radisson Blu Edwardian, London property has its own distinctive atmosphere and each its own story to tell. The relationship with CLEAN goes back a long way, in fact it began almost 30 years ago.

The current range of bedroom linen and towelling products supplied were chosen following an in depth question and answer session with Edwardian Hotels London. This helped to discover not only what products were best suited to their guest needs but also to identify the pressure points with linen supply and what CLEAN was able to do to address these. The hotel group has over 2,500 guest rooms at 11 sites across London and more than 250 rooms in Manchester. That’s a lot of linen and towels and requires a consistent linen supplier who can deliver on time every day without fail.

“Clean linen is vital to our operations. If we don’t have clean linen, we can’t make beds. If you can’t make beds, you can’t sell rooms. Without it, you can’t survive.”

“We have a good partnership with CLEAN over the years we’ve built up great relationships with the team. They can cater to very bespoke needs for instance we’ve just entered into a pool stock of 350 thread count linen which is unheard of in the industry, something no other company out there will do”

Cesaltina De Andrade, Group Housekeeping Manager, Edwardian Hotels London

Constant reviews, conference calls and on-site visits ensure CLEAN are able to identify and rectify any issues. This proactive approach is a key characteristic of CLEAN where both the laundry and each hotel work together to ensure optimum levels of stock.

CLEAN has been working in partnership with Edwardian London Hotels for many years. The 11 London sites are supplied by CLEAN’s site in Camberley which in peak operating periods can deliver more than 1 million linen items per week. The Manchester hotel is supplied from CLEAN’s laundry site in Banbury.

Quality 

Over the years London Edwardian Hotels has worked with CLEAN good relationships have been built up. In addition to reliability, the hotel group needed quality from their linen supplier.

“We look for linen that is pristine because we sell luxury in our hotels and that’s what we need, we need luxury linen which CLEAN supplies on a daily basis.”

Cesaltina De Andrade, Group Housekeeping Manager, Edwardian Hotels London

Product Range

CLEAN has a range of price and quality options to suit to every customer. Radisson Blu Edwardian chose CLEAN’s range of Oria Microcheck bed linen and coupled it with luxurious Isabella towelling and bath mats. Suitable for hotels Oria Microcheck adds a touch of class to any guest room. It is made from silky soft cotton rich 350 thread count percale weave fabric, ensuring it feels cool and fresh against the skin. The 100% cotton 600gsm Isabella towelling and 950gsm bath mat have an elegant look and are soft and fluffy to the touch making them ideal for all 4 and 5 Star hotels.


Picture: CLEAN's exclusive Oria Microcheck Bed Linen is used by Edwardian Hotels London

Hotels value reliability and high levels of customer service. Continuous investment in people, modern facilities, the latest equipment and cutting edge technology enables CLEAN to deliver up to 5 million linen items from our range each week.


Picture: CLEAN's exclusive Oria Microcheck Bed Linen is used by Edwardian Hotels London

 

Environment and Efficiency

CLEAN is finding that more and more of its customers want to talk to them about corporate social responsibility:

“Camberley is industry leading in its utilisation of energy and its efficiency. We are health and safety compliant, our products are ethically sourced so they can rest assure that those things are just taken care of and something they don’t need to worry about.”

Jason Miller, CEO, CLEAN

Dedication to reducing their environmental footprint has seen CLEAN win a Green Apple Award for Environmental Best Practice following a 38% reduction on their carbon footprint in the last two years.

CLEAN is able to deliver the vast quantities of linen required for busy hotels with its network of 7 laundry sites throughout the UK, 145 delivery vehicles and 1,400 strong work force.


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Awarded the ‘Sustainable Supplier’ title at the 2017 Footprint Awards; recognising organisations at every stage in the food supply chain from growers, producers, manufacturers and distributors, through to all hospitality and foodservice operators in both public and private sectors, their suppliers and other stakeholders. CLEAN has joined the list of inspirational British companies to feature as a 2016 finalist in the Amazon Growing Business Awards 2016: shortlist in the 'Company of the Year – Larger Firm category'. Winner of ‘Commercial Laundry of the Year’ 2016 at the Laundry And Drycleaning Awards (LADAs) recognising companies, individuals, services and products that showcase a new level of customer service and professionalism within the industry. Winner of The Green Apple Gold Award in 2015 for Environmental Best Practice for our Environmental Improvement project 'Eco-friendly laundry services focused on creating sustainability'. RoSPA Gold Merit Award (achieving Gold Standard for a 5th consecutive year). Recognised internationally, the RoSPA Awards have become one of the most sought after accolades for many organisations from every industry sector.