Why CLEAN is the best laundry service provider in the UK

Posted on 04-Aug-2017

With the commercial cleaning sector continuing to evolve in line with innovative market trends and growing business capabilities, commercial laundries today must continue to adapt their operations to add value to their service offering and remain competitive.

Why CLEAN is the best laundry service provider in the UK

Here at CLEAN we’ve done exactly that, with our core value of everyday excellence embedded in everything we do. Caring for our people, customers, suppliers and environment, here’s what we believe makes us the best laundry service provider in the UK.

Quality

Our intricate quality control systems employed across our seven laundries ensure that we deliver quality and efficiency to our customers throughout the service process. All products in our extensive portfolio are ethically sourced by Chief Executive Officer Jason Miller, who personally visits the mills that provide our raw cotton, to ensure it fits with our exceptional standards. It is this diligence that, in our opinion, makes CLEAN the UK’s best independent laundry company and earned us the Commercial Laundry of the Year title at the 2016 LADAs (Laundry & Dry Cleaning Awards).

Innovation

Our ongoing investment in technology and innovation throughout the business guarantees an efficient and high-quality service. We can track individual linen items to 99.9% accuracy during the laundry process using RFID tags and scanners, and GPS Tracking of delivery vehicles provides customers with real time monitoring and enhanced customer communication.

The innovative developments of our Slough super-laundry have also allowed us to discover industry-leading capabilities that reinforce our superior service. As we continue to create efficiencies for our customers ensuring they will always benefit from a better value service that remains of the highest quality.

Flexibility

Ensuring that we provide a reliable and flexible service is critical. Our delivery fleet is responsive to customers’ needs and can deliver linen whenever and wherever it’s needed. If we detect a surge in demand, our ability to adapt quickly guarantees the lowest impact on the customer, as we always maintain the necessary capacity for contingency. The careful positioning of our sites and routes that drivers take are key considerations and are unparalleled when compared to an on-site on premise laundry (OPL) at the hotels or small-scale single site provider.

Sustainability

Since launching our Slough super-laundry this year, we’ve been committed towards fully optimising all our processes for improved environmental performance and sustainability – focusing on energy, water and chemical usage, as well as transport and purchasing logistics. As a result of our newly-discovered capabilities and the implementation of enhanced efficiencies, we’ve achieved a 39% reduction in our carbon footprint, which saw us awarded the coveted ‘Sustainable Supplier’ title at this year’s Footprint Awards.

These are just some of the elements behind our 97.3% customer retention rate. At CLEAN we are dedicated to providing high quality linen, exceptional levels of customer service and a supply that our customers can rely on. That’s why 5,550 UK businesses have already chosen CLEAN as their linen and workwear provider.

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Winner of The Green Apple Bronze Award in 2017 for Environmental Best Practice Service Industries category for our project 'Developing a Super-laundry'. Winner of ‘Most Innovative Company’ 2017 at the Laundry And Drycleaning Awards (LADAs) recognising companies, individuals, services and products that showcase a new level of customer service and professionalism within the industry. Awarded the ‘Sustainable Supplier’ title at the 2017 Footprint Awards; recognising organisations at every stage in the food supply chain from growers, producers, manufacturers and distributors, through to all hospitality and foodservice operators in both public and private sectors, their suppliers and other stakeholders. CLEAN has joined the list of inspirational British companies to feature as a 2016 finalist in the Amazon Growing Business Awards 2016: shortlist in the 'Company of the Year – Larger Firm category'. Winner of ‘Commercial Laundry of the Year’ 2016 at the Laundry And Drycleaning Awards (LADAs) recognising companies, individuals, services and products that showcase a new level of customer service and professionalism within the industry. Winner of The Green Apple Gold Award in 2015 for Environmental Best Practice for our Environmental Improvement project 'Eco-friendly laundry services focused on creating sustainability'. RoSPA Gold Merit Award (achieving Gold Standard for a 5th consecutive year). Recognised internationally, the RoSPA Awards have become one of the most sought after accolades for many organisations from every industry sector.