CLEAN appoints former naval officer as Customer Operations Director

Posted on 02-Nov-2017

CLEAN has appointed Nigel Butterworth as its new Customer Operations Director.

CLEAN appoints former naval officer as Customer Operations Director

Reporting directly to CLEAN Chief Executive Officer Jason Miller, Nigel will be responsible for delivering a customer-focused operating platform for the business.

In his new role, Nigel will lead the site directors and group operations team to help them continue to improve service delivery from CLEAN's seven laundry production facilities and meet necessary operational KPIs.

An officer with the Royal Navy for 13 years, Nigel left the forces in 2001 to work for Mars as Factory Operations Manager. He has since held senior leadership roles with Allied Bakeries, Unilever, Agrivert and Bakkavor.

He joins CLEAN from fresh food supplier Bakkavor where he was Head of Site Operations at Bakkavor Meals London. During his time at the company he helped forge a new identity and purpose at Bakkavor Desserts Newark, Bakkavor’s largest site, while increasing Ebitda by 20% in first full year and sustaining year-on-year Ebitda growth for three years.

CLEAN Chief Executive Officer Jason Miller said: “Nigel has a wealth of experience in manufacturing and operations in top FMCG companies and we are thrilled he has joined us at CLEAN to oversee customer operations at such an exciting time for the business.

“We are all passionate about developing our business to be best in class within the industry and are confident that Nigel will help us to further improve our operational performance.”

Nigel joins CLEAN in the year that the business opened a £15m world-class super laundry in Slough and invested £2.5m in its Yeovil laundry, creating an additional 90 jobs and improving the business as part of ongoing growth plans.


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Winner of The Green Apple Bronze Award in 2017 for Environmental Best Practice Service Industries category for our project 'Developing a Super-laundry'. Winner of ‘Most Innovative Company’ 2017 at the Laundry And Drycleaning Awards (LADAs) recognising companies, individuals, services and products that showcase a new level of customer service and professionalism within the industry. Awarded the ‘Sustainable Supplier’ title at the 2017 Footprint Awards; recognising organisations at every stage in the food supply chain from growers, producers, manufacturers and distributors, through to all hospitality and foodservice operators in both public and private sectors, their suppliers and other stakeholders. CLEAN has joined the list of inspirational British companies to feature as a 2016 finalist in the Amazon Growing Business Awards 2016: shortlist in the 'Company of the Year – Larger Firm category'. Winner of ‘Commercial Laundry of the Year’ 2016 at the Laundry And Drycleaning Awards (LADAs) recognising companies, individuals, services and products that showcase a new level of customer service and professionalism within the industry. Winner of The Green Apple Gold Award in 2015 for Environmental Best Practice for our Environmental Improvement project 'Eco-friendly laundry services focused on creating sustainability'. RoSPA Gold Merit Award (achieving Gold Standard for a 5th consecutive year). Recognised internationally, the RoSPA Awards have become one of the most sought after accolades for many organisations from every industry sector.