Peak Season Linen Management

Posted on 04-Apr-2016

The hotel industry sees multiple peaks and troughs in occupancy levels throughout the year and at CLEAN we know how important it is for our laundry service to consistently meet our customer’s needs. These peak periods can often be demanding on housekeeping teams, so in an effort to try to minimise this pressure we have put together some useful tips to help ensure a sufficient service is provided to everyone.

Peak Season Linen Management
  • Check your delivery schedule. Amendments can be made to future deliveries, so if you know occupancy is going to be higher than anticipated, more stock can be ordered in time.
  • Remember to submit your linen counts. Not submitting a count on time, or at all, could result in a delayed or insufficient delivery.
  • Fill cages with as much dirty linen as possible. This will ensure there are enough empty cages in circulation for all customers.
  • Only order the stock that you need. Over ordering can deplete the overall stock available in the linen pool.
  • Return any rejects regularly. This will help ensure that your levels of clean items are not affected.
  • Have your soiled stock ready for collection. This keeps our drivers and deliveries on time for all of our customers.
  • Who manages your linen levels? Is it you? Are you going on holiday? Who have you trained to ensure this important task is not overlooked?

Customers are at the centre of everything we do at CLEAN and our dedicated service teams are always here to help. If you have any questions or need some advice, you can reach our customer service teams via the CLEAN contact page.


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Winner of The Green Apple Bronze Award in 2017 for Environmental Best Practice Service Industries category for our project 'Developing a Super-laundry'. Winner of ‘Most Innovative Company’ 2017 at the Laundry And Drycleaning Awards (LADAs) recognising companies, individuals, services and products that showcase a new level of customer service and professionalism within the industry. Awarded the ‘Sustainable Supplier’ title at the 2017 Footprint Awards; recognising organisations at every stage in the food supply chain from growers, producers, manufacturers and distributors, through to all hospitality and foodservice operators in both public and private sectors, their suppliers and other stakeholders. CLEAN has joined the list of inspirational British companies to feature as a 2016 finalist in the Amazon Growing Business Awards 2016: shortlist in the 'Company of the Year – Larger Firm category'. Winner of ‘Commercial Laundry of the Year’ 2016 at the Laundry And Drycleaning Awards (LADAs) recognising companies, individuals, services and products that showcase a new level of customer service and professionalism within the industry. Winner of The Green Apple Gold Award in 2015 for Environmental Best Practice for our Environmental Improvement project 'Eco-friendly laundry services focused on creating sustainability'. RoSPA Gold Merit Award (achieving Gold Standard for a 5th consecutive year). Recognised internationally, the RoSPA Awards have become one of the most sought after accolades for many organisations from every industry sector.