CUSTOMER SERVICE

We strive to ensure that every customer is provided with the best possible service scroll down to view our opening hours.

 

Located at our Head Office is our Customer Service Centre where we endeavour to answer all customer queries. Occasionally queries may require input from Account Managers to ensure they are fully resolved. In such instances, customers will be informed.

Opening Hours and Contact Details

LINEN
Customer Service Centre

Phone: 0333 241 4275
Email: linen@cleanservices.co.uk

Day Opening Hours
Monday 8am to 6pm
Tuesday 8am to 6pm
Wednesday 8am to 6pm
Thursday 8am to 6pm
Friday 8am to 6pm
Saturdays 9am to 5pm
Sunday Closed
Bank Holidays 9am to 5pm

WORKWEAR
Customer Service Centre

Phone: 0333 241 4276
Email: workwear@cleanservices.co.uk

Day Opening Hours
Monday 8am to 5:30pm
Tuesday 8am to 5:30pm
Wednesday 8am to 5:30pm
Thursday 8am to 5:30pm
Friday 8am to 5:30pm
Saturdays Closed
Sunday Closed
Bank Holidays 9am to 5pm

When should I contact the Customer Service Centre?

The Customer Service Centre is able to support most customer enquiries:

ALL Customers

  • Any general queries about the service
  • All orders of linen or workwear
  • Delivery & collection queries
  • Invoice queries
  • Informing us of new delivery location(s)
  • To book an appointment with your account manager
  • Any queries made via your driver will be answered by the Customer Service Centre

LINEN Customers

  • Submitting weekly Streamline clean linen counts
  • Increasing or decreasing  your linen stock
  • Adding new linen items to your order e.g. napkins
  • Removing linen items from your order

WORKWEAR Customers

  • Increases in the number of garments
  • Garment wearer name changes
  • Garment size exchanges
  • Notifying us of garment repairs or alternations
  • To book measuring appointments for new wearers

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