What lies beneath the bed sheets?

Posted on 09-Oct-2017

Our laundry staff reveal the strange items hotel guests lose in bed linen

A side of salmon, an oil radiator and a police laptop are some of the more unusual items that our staff have found among dirty hotel bedsheets at our laundries in the last year.

What lies beneath the bed sheets?

Production and site managers working at our seven UK sites, which supply linen to clients around the country, noted items found within bed linen returned for cleaning over the course of a year and uncovered some bizarre finds.

Remote controls are the most common items that hotel guests lose among the bed sheets. With nearly 2000 found per year, if laid lengthways that’s enough to reach 40 metres beyond the world’s tallest hotel, the JW Marriott Marquis in Dubai, which stands at 355 metres.

Children's cuddly toys or comforters were the second most likely item to be found in sheets returned to us for cleaning with items of clothing, keys and bank cards following closely behind.

And despite claims that many are addicted to our smartphones and tablets, plenty of hotel guests manage to be parted from them long enough to lose them within the bed sheets. At our Cheltenham site as many as five missing mobile phones and tablets are found every month.

Other items found during the year included a set of dentures and a finger puppet.

Perhaps unsurprisingly, the number of items recovered from dirty sheets increases during the summer months when our hotel clients are at their busiest while there are also peaks of more intimate play things around Valentine's Day and Christmas.

All objects found by our staff are recorded and attempts are made to return them to their rightful owners.

In many cases our laundry staff managed to track down owners through the hotels we work with, but when it came to reuniting the police with their laptop, our Ross-on-Wye team let the professionals do the hard work. Police officers had already located the laptop through its tracking device and arrived at the site just as it was recovered.

Parents whose children were reunited with lost comforters and toys were the most grateful, sending thank you notes and even boxes of chocolates to our laundry staff who had gone the extra mile to return the much-loved items to their little ones.

Jason Miller, chief executive of CLEAN said: “Our laundries deliver five million linen items to our customers each week, so with so many of our sheets covering beds at hotels across the country, its unsurprising that we get the odd foreign object or two when they are returned for laundering. What was surprising was the nature and expense of some of the items. Fortunately for hotels and guests, our efficient systems allow us to easily track where the items have come from so they can be reunited with their owners.”

Most commonly-found objects recovered from hotel bedsheets:

  • Remote controls
  • Child's cuddly toy or comforter
  • Clothes
  • Bank cards
  • Keys
  • Food

 

The strangest objects recovered from hotel bedsheets:

  • Oil radiator
  • Side of salmon
  • Police chief's laptop computer
  • Dentures
  • Finger puppet 

 


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Awarded the ‘Sustainable Supplier’ title at the 2017 Footprint Awards; recognising organisations at every stage in the food supply chain from growers, producers, manufacturers and distributors, through to all hospitality and foodservice operators in both public and private sectors, their suppliers and other stakeholders. CLEAN has joined the list of inspirational British companies to feature as a 2016 finalist in the Amazon Growing Business Awards 2016: shortlist in the 'Company of the Year – Larger Firm category'. Winner of ‘Commercial Laundry of the Year’ 2016 at the Laundry And Drycleaning Awards (LADAs) recognising companies, individuals, services and products that showcase a new level of customer service and professionalism within the industry. Winner of The Green Apple Gold Award in 2015 for Environmental Best Practice for our Environmental Improvement project 'Eco-friendly laundry services focused on creating sustainability'. RoSPA Gold Merit Award (achieving Gold Standard for a 5th consecutive year). Recognised internationally, the RoSPA Awards have become one of the most sought after accolades for many organisations from every industry sector.