Contact us on: 0333 016 9801

Customer Service

Below you will find contact details for our linen and workwear customer service teams located at our laundries. Occasionally queries may require input from our team of Desk Based Account Managers to ensure they are fully resolved. In such instances, customers will be informed

Opening Hours and Contact Details


Our Customer Service phone number is: 0333 016 9800

Before contacting us check our FAQ's to see if your answer is there
When you dial this number, you will be given the choice to press ‘1’ for linen or ‘2’ for workwear.

LINEN
Customer Service Centre

Phone:

0333 016 9800 press ‘1’ for linen
then choose the laundry that services your location

Laundry Option Number Email Address
Camberley Site Option: 1 camberley.linen@cleanservices.co.uk
Ross-on-Wye Site Option: 2 ross.linen@cleanservices.co.uk
Slough Site Option: 3 slough.linen@cleanservices.co.uk
Yeovil Site Option: 4 yeovil.linen@cleanservices.co.uk
Nottingham Site Option: 5 nottingham.linen@cleanservices.co.uk
Day Opening Hours
Monday 8am to 4:30pm
Tuesday 8am to 4:30pm
Wednesday 8am to 4:30pm
Thursday 8am to 4:30pm
Friday 8am to 4:30pm
Saturday 8am to 1pm
Sunday Closed
Bank Holidays 8am to 1pm

WORKWEAR
Customer Service Centre

Phone:

0333 016 9800 press ‘2’ for workwear

Email: workwear@cleanservices.co.uk

Day Opening Hours
Monday 8am to 5:30pm
Tuesday 8am to 5:30pm
Wednesday 8am to 5:30pm
Thursday 8am to 5:30pm
Friday 8am to 5:30pm
Saturdays Closed
Sunday Closed
Bank Holidays 8am to 5:30pm

When should I contact Customer Service?

Our Customer Service teams are able to support most customer enquiries. Before contacting us check our FAQ's to see if your answer is there

ALL Customers

  • Any general queries about the service

  • All orders of linen or workwear

  • Delivery & collection queries

  • Invoice queries

  • Informing us of new delivery location(s)

  • To book an appointment with your account manager

  • Any queries made via your driver will be answered by the Customer Service Centre

LINEN Customers

  • Submitting weekly Streamline clean linen counts

  • Increasing or decreasing your linen stock

  • Adding new linen items to your order e.g. napkins

  • Removing linen items from your order

WORKWEAR Customers

  • Increases in the number of garments

  • Garment wearer name changes

  • Garment size exchanges

  • Notifying us of garment repairs or alterations

  • To book measuring appointments for new wearers

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Winner of The Green Apple Award Winner of ‘Most Innovative Company’ 2017 at the Laundry And Drycleaning Awards (LADAs) recognising companies, individuals, services and products that showcase a new level of customer service and professionalism within the industry. Awarded the ‘Sustainable Supplier’ title at the 2017 Footprint Awards; recognising organisations at every stage in the food supply chain from growers, producers, manufacturers and distributors, through to all hospitality and foodservice operators in both public and private sectors, their suppliers and other stakeholders. CLEAN has joined the list of inspirational British companies to feature as a 2016 finalist in the Amazon Growing Business Awards 2016: shortlist in the 'Company of the Year – Larger Firm category'. Winner of ‘Commercial Laundry of the Year’ 2016 at the Laundry And Drycleaning Awards (LADAs) recognising companies, individuals, services and products that showcase a new level of customer service and professionalism within the industry. RoSPA Gold Merit Award (achieving Gold Standard for a 5th consecutive year). Recognised internationally, the RoSPA Awards have become one of the most sought after accolades for many organisations from every industry sector.
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