CLEAN will be closed on the 25th, 26th December 2023 and 1st January 2024.
Deliveries
Please note our laundries will be closed, and no deliveries will be made on Christmas Day, Boxing Day, or New Year’s Day.
Customer Service Centre Opening
Please note linen Customer Service will be closed Christmas Day, Boxing Day and New Year’s Day. Besides these bank holidays, customer service will be open, and our team will be happy to help. Please note that the service centre will close at 12 pm on Christmas Eve, Sunday 24th, and 1 pm New Year's Eve, Sunday 31st. The table below details the opening hours throughout the festive period.
| Day | Opening Hours |
| Friday 22nd December | 8 am - 4:30 pm |
| Saturday 23rd December | 8 am - 4:30 pm |
| Sunday 24th December (Christmas Eve) | 8 am - 12 pm |
| Monday 25th December (Christmas Day) | CLOSED |
| Tuesday 26th December (Boxing Day) | CLOSED |
| Wednesday 27th December | 8 am - 4:30 pm |
| Thursday 28th December | 8 am - 4:30 pm |
| Friday 29th December | 8 am - 4:30 pm |
| Saturday 30th December | 8 am - 4:30 pm |
| Sunday 31st December (New Year’s Eve) | 8 am - 1 pm |
| Monday 1st January 2024 (New Year’s Day) | CLOSED |
| Tuesday 2nd January 2024 | 8 am - 4:30 pm |
How to submit Streamline counts
To ensure you have enough linen stock to cover the holiday period, you must continue to manage your stock levels in line with your occupancy levels. If one of your regular deliveries is usually scheduled on any of these days, you can adjust your Streamline schedule and orders to compensate for these closures. We will accept Stream Linen and Linen counts earlier than your scheduled day during the festive season.
Christmas Week
If your Streamline count is usually made on Monday or Tuesday during the Christmas Week. Please submit your counts by 8 am on or before Sunday, 24th December (Christmas Eve). If you’re unable to submit a count due to reduced housekeeping staff levels, we can organise an average usage delivery schedule to ensure you receive a delivery. Please get in touch with your customer service team to discuss this or if you would like more details.
New Year Week
If your Streamline count is usually made on a Monday during this week. Please submit your counts by 8 am on Sunday 31st December (New Year’s Eve). If you cannot submit a count due to reduced housekeeping staff levels, we can organise an average usage delivery schedule to ensure you receive a delivery. Please get in touch with your customer service team to discuss this or if you would like more details.
Customer Service Contact Details
If you need to discuss any changes to your orders or delivery schedule, please get in touch with us on 0333 016 9800; select option 1 for linen, then select the laundry that services you.
| Laundry | Option Number | Email Address |
| Camberley Site | Option: 1 | camberley.linen@cleanservices.co.uk |
| Ross-on-Wye Site | Option: 2 | ross.linen@cleanservices.co.uk |
| Slough Site | Option: 3 | slough.linen@cleanservices.co.uk |
| Yeovil Site | Option: 4 | yeovil.linen@cleanservices.co.uk |
| Nottingham Site | Option: 5 | nottingham.linen@cleanservices.co.uk |
We'd like to wish our customers the best for the festive season and a Happy New Year.
