As the festive season approaches, we want to inform our valued customers about the upcoming changes to our schedule:
Holiday Closures:
- Christmas Day: Thursday 25th December 2025
- Boxing Day: Friday 26th December 2025
- New Year’s Day: Thursday 1st January 2026
On these days, our laundries will be closed, and no deliveries will be made.
Customer Service Centre Opening Hours: Our linen Customer Service will also be closed on the above bank holidays. However, except for these days, our team will be available to assist you. Please note the adjusted hours during the festive period:
|
Day |
Opening Hours |
|
Friday, 19th December |
8 am - 4:30 pm |
|
Saturday, 20th December |
8 am - 1 pm |
|
Sunday, 21st December |
Email only |
|
Monday, 22nd December |
8 am - 4:30 pm |
|
Tuesday, 23rd December |
8 am - 4:30 pm |
|
Wednesday, 24th December (Christmas Eve) |
8 am – 2.30 pm |
|
Thursday, 25th December (Christmas Day) |
CLOSED |
|
Friday, 26th December (Boxing Day) |
CLOSED |
|
Saturday, 27th December |
8 am - 1 pm |
|
Sunday, 28th December |
Email only |
|
Monday, 29th December |
8 am - 4:30 pm |
|
Tuesday, 30th December |
8 am - 4:30 pm |
|
Wednesday, 31st December (New Year’s Eve) |
8 am – 2.30 pm |
|
Thursday, 1st January 2026 (New Year’s Day) |
CLOSED |
|
Friday, 2nd January 2026 |
8 am - 4:30 pm |
Streamline Counts Submission
Christmas Week: If your Streamline count is usually made on Wednesday, Thursday or Friday, please submit your counts by 10 am on Tuesday 23rd December.
If you’re unable to submit a count due to reduced housekeeping staff, we can arrange an average usage delivery schedule to ensure you receive a delivery. Please contact your customer service team for more details.
New Year Week: If your Streamline count is usually made on Wednesday and Thursday, please submit your counts by 10 am on Tuesday 30th December. If you’re unable to submit a count due to reduced housekeeping staff, we can arrange an average usage delivery schedule to ensure you receive a delivery. Please contact your customer service team for more details.
To ensure you have sufficient linen stock during the holidays, please manage your stock levels according to your occupancy.
Customer Service Contact Details: For any changes to your orders or delivery schedule, please contact us at 0330 818 7001 select option 1 for Linen and then the appropriate option for your laundry:
- Camberley Site: Option 1, camberley.linen@cleanservices.co.uk
- Ross-on-Wye Site: Option 2, ross.linen@cleanservices.co.uk
- Slough Site: Option 3, slough.linen@cleanservices.co.uk
- Yeovil Site: Option 4, yeovil.linen@cleanservices.co.uk
- Nottingham Site: Option 5, nottingham.linen@cleanservices.co.uk
We wish all our customers a joyous festive season and a Happy New Year!
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