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Love your hotel linen and it will love you

Posted on Jul 28, 2020

At CLEAN, we know how hard housekeeping teams work to prepare rooms for guests, which is why we do everything we can to support them by providing high quality, clean linen and towelling.

Love your hotel linen and it will love you - News - CLEAN Services

We’ve worked within the industry for 130 years so understand how crucial it is for housekeeping that linen is supplied in a pristine condition. Time needed to change a room is precious, so the last thing a housekeeper needs is to find a hole or stain in a sheet on a bed they’ve just made.

To enable housekeeping staff to uphold their high standards, we maintain our linens and towelling accordingly. However, in order to sustain these high standards, it’s important that linen and towelling is always treated with the upmost of care.

Often busy housekeeping staff are unaware of the damage their – seemingly harmless – actions can have on linens and towels.

When time is short we appreciate it’s tempting to grab a pillow case to polish a mirror, or wipe up a spillage with a towel – but this ultimately has a detrimental impact on its long-term quality.

Friction from wiping and polishing can damage linen, wearing it out unnecessarily. Chemicals used for cleaning, as well as oil and water are also hazardous for linens, while using them to wipe down areas such as toilets and baths is unhygienic.

Similarly, the weight of placing all used lined into one duvet cover can stretch or rip the fabric and poses as a trip hazard when left on the floor.

It’s also crucial to store linen correctly. Keeping it on the floor for example, means it could get dirty before it even makes it to the bed, and tying knots in sheets is a surefire way to weaken the fabric.

Having a well-organised linen cupboard on-site, with adequate shelving and step ladders, so staff don’t have to stand on linen piles, will help to maintain clean linen. Keeping that linen cupboard locked while unattended will also avoid anyone grabbing clean linen for purposes other than making beds.

Linen misuse can easily happen often without people realising, but it is also just as easily avoided. With just a few small adjustments like having the right cleaning apparatus available and training housekeeping staff to treat it in the right way, hotels will have better quality linen and towelling, staff will reduce the number of beds they remake and have better productivity and team morale, as well as avoiding any potential charges for misusing linen.


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Winner of The Green Apple Award Winner of ‘Most Innovative Company’ 2017 at the Laundry And Drycleaning Awards (LADAs) recognising companies, individuals, services and products that showcase a new level of customer service and professionalism within the industry. Awarded the ‘Sustainable Supplier’ title at the 2017 Footprint Awards; recognising organisations at every stage in the food supply chain from growers, producers, manufacturers and distributors, through to all hospitality and foodservice operators in both public and private sectors, their suppliers and other stakeholders. CLEAN has joined the list of inspirational British companies to feature as a 2016 finalist in the Amazon Growing Business Awards 2016: shortlist in the 'Company of the Year – Larger Firm category'. Winner of ‘Commercial Laundry of the Year’ 2016 at the Laundry And Drycleaning Awards (LADAs) recognising companies, individuals, services and products that showcase a new level of customer service and professionalism within the industry. RoSPA Gold Merit Award (achieving Gold Standard for a 5th consecutive year). Recognised internationally, the RoSPA Awards have become one of the most sought after accolades for many organisations from every industry sector.