With the commercial cleaning sector continuing to evolve in line with innovative market trends and growing business capabilities, commercial laundries today must continue to adapt their operations to add value to their service offering and remain competitive.
Here at CLEAN we’ve done exactly that, with our core value of everyday excellence embedded in everything we do. Caring for our people, customers, suppliers
and environment, here’s what we believe makes us the best laundry service provider in the UK.
Our intricate quality control systems employed across our seven laundries ensure that we deliver quality and efficiency to our customers throughout the service process. All products in our extensive portfolio are ethically sourced by Chief Executive Officer, who personally visits the mills that provide our raw cotton, to ensure it fits with our exceptional standards. It is this diligence that, in our opinion, makes CLEAN the UK’s best independent laundry company and earned us the Commercial Laundry of the Year title at the 2016 LADAs (Laundry & Dry Cleaning Awards).
Our ongoing investment in technology and innovation throughout the business guarantees an efficient and high-quality service. We can track individual linen items to 99.9% accuracy during the laundry process using RFID tags and scanners, and GPS Tracking of delivery vehicles provides customers with real time monitoring and enhanced customer communication.
The innovative developments of our Slough super-laundry have also allowed us to discover industry-leading capabilities that reinforce our superior service. As we continue to create efficiencies for our customers ensuring they will always benefit from a better value service that remains of the highest quality.
Ensuring that we provide a reliable and flexible service is critical. Our delivery fleet is responsive to customers’ needs and can deliver linen whenever and wherever it’s needed. If we detect a surge in demand, our ability to adapt quickly guarantees the lowest impact on the customer, as we always maintain the necessary capacity for contingency. The careful positioning of our sites and routes that drivers take are key considerations and are unparalleled when compared to an on-site on premise laundry (OPL) at the hotels or small-scale single site provider.
Since launching our Slough super-laundry this year, we’ve been committed towards fully optimising all our processes for improved environmental performance and sustainability – focusing on energy, water and chemical usage, as well as transport and purchasing logistics. As a result of our newly-discovered capabilities and the implementation of enhanced efficiencies, we’ve achieved a 39% reduction in our carbon footprint, which saw us awarded the coveted ‘Sustainable Supplier’ title at this year’s Footprint Awards.
These are just some of the elements behind our 97.3% customer retention rate. At CLEAN we are dedicated to providing high quality linen, exceptional levels of customer service and a supply that our customers can rely on. That’s why 5,550 UK businesses have already chosen CLEAN as their linen and workwear provider.
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